Editor
The editor in the chat supports:- Rich text like bolds, italics, links, etc.
- Inline code and code blocks
- Attached files
- Emojis
- Reactions

Follow Up
If the user does not see your message within a few minutes, they will receive a follow-up email and a red notification dot on their chat.Past Conversations
Users can also view and continue their past conversations from the home page of the chat.