Connect Training Data that is outside of Pylon to give Ask AI access to more resources!
- Browsable citations help you understand exactly where answers are coming from, so the results are never a black box
- Search history allows you to access your past queries
- Shareable searches let others continue to ask their own follow up questions after you send them your results
- Dynamic values allow you to understand how your query was interpreted by the AI
Use Cases
Teammate Onboarding
Use Ask AI to answer questions about your product:- How does x feature work?
- Do we support x?
Product Feedback
Use Ask AI to gather product feedback or inform customer evidence on product specs:- We launched x feature in beta last week, what has been all the feedback we’ve gotten about it?
- What are examples of customers asking about x feature?
Support Trends
Use Ask AI to summarize themes of issues for the rest of your team:- Summarize common topics for bugs over the last week
- What are all the bug reports about x feature?
- List all interactions where the customer was very dissatisfied
Account Management
Use Ask AI before stepping into a customer call:- Summarize what has been going on with x customer in the last month
- Did x customer ever ask for y feature?
